Privacy Policy

1. Who We Are

Basilico Italian, located at 90 Highfield Road, Blackpool, FY4 2JF, is the data controller responsible for your personal information. You can contact us at info@basilico.co.uk.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when creating an account or placing an order
• Delivery address for delivery orders
• Allergen and dietary preferences you choose to provide
• Payment details (processed securely — we do not store card numbers)
• Booking information including date, time, and party size
• Messages sent through our contact form

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders and bookings
• Send order confirmations and updates
• Respond to your enquiries
• Improve our services and website experience
• Comply with legal obligations

4. Legal Basis for Processing

We process your data on the basis of contractual necessity (to fulfil your order or booking), your consent (where you have provided it), and our legitimate interests in operating and improving our business.

5. Sharing Your Information

We do not sell your personal data. We may share it with trusted third-party service providers who assist in operating our platform (e.g., payment processors, delivery services) under strict data processing agreements. We will disclose information if required by law.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at info@basilico.co.uk.

8. Cookies

Our website uses essential cookies to enable core functionality such as authentication and cart management. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.